All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Upcoming Maintenances

7

Days Since Last Incident

Internet

Operational

StreamTV

Operational

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

Special Access

Operational

History (Last 14 days)

Plant Facility IncidentPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Internet, Telephone


Locations

Garden City



April 9, 2026 1:32PM CDT
RESOLVED

The service disruption in Garden City has been resolved. We will monitor services to ensure everything has been restored.

April 9, 2026 12:18PM CDT
MONITORING

Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. We have experienced an equipment malfunction that is impacting internet and voice services to some businesses in Garden City. Technicians are onsite to diagnose systems and restore service.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice. Software upgrades.


Components

Internet, Telephone, Hosted PBX


Locations

Data Center, Coolidge, Deerfield, Garden City, Kendall, Moscow, Richfield, Rolla, Ulysses, Rural Grant County, Rural Stevens County


Schedule

April 9, 2026 12:01AM - April 9, 2026 5:00AM CDT


April 9, 2026 1:22AM CDT
UPDATE

This maintenance activity has been completed. Thank you.

April 9, 2026 12:01AM CDT
UPDATE

Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice. Software upgrades.


Components

Internet, Telephone, Hosted PBX


Locations

Data Center, Coolidge, Deerfield, Garden City, Kendall, Moscow, Richfield, Rolla, Ulysses, Rural Grant County, Rural Stevens County


Schedule

April 7, 2026 12:01AM - April 7, 2026 5:00AM CDT


April 7, 2026 3:46AM CDT
UPDATE

This maintenance activity has been completed. Thank you for your patience.

April 7, 2026 12:01AM CDT
UPDATE

Scheduled maintenance is starting.