All Systems Operational

Updated a few seconds ago

0

Active Incidents

1

Upcoming Maintenances

9

Days Since Last Incident

Scheduled Maintenance

Network MaintenancePlanned Maintenance

Schedule

October 4, 2024 2:00AM - 3:30AM CDT

Components

Internet, Telephone, Special Access

Locations

Garden City, Network Operations Center

Description

Pioneer Communications will be performing routine maintenance on equipment in our network, equipment reboot. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.

Internet

Operational

StreamTV

Operational

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

Special Access

Operational

History (Last 14 days)

Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance may impact the services listed on this notice. Will be be performing maintenance our ring. No outage is anticipated.


Components

Internet, Special Access


Locations

Sublette, Network Operations Center


Schedule

September 26, 2024 12:01AM - September 26, 2024 3:00AM CDT



September 26, 2024 3:00AM CDT
[Update] Scheduled maintenance is complete.

September 26, 2024 12:01AM CDT
[Update] Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet, StreamTV, Telephone, WiFi 360, DNS, Email (pld.com), Hosted PBX, Special Access


Locations

Data Center, Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Horace, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Marienthal, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County, Network Operations Center


Schedule

September 25, 2024 2:00AM - September 25, 2024 5:00AM CDT



September 25, 2024 5:00AM CDT
[Update] Scheduled maintenance is complete.

September 25, 2024 2:00AM CDT
[Update] Scheduled maintenance is starting.
Network IncidentService Disruption

Incident Status

Service Disruption


Components

Internet, Telephone


Locations

Garden City




September 23, 2024 8:10PM CDT
[Resolved] Garden City services have been restored as of 6:50pm.

September 23, 2024 2:58PM CDT
[Identified] Pioneer Communications is currently investigating an issue with elements of our network that are causing degraded performance. Updates related to this issue will be posted as they become available. We've experienced a hardware failure with network equipment in Garden City. This is impacting internet and voice services in the area. Crews are onsite and attempting restoration.