November 28, 2023 8:51PM CST
[Resolved] All cable modem services have been restored.
November 28, 2023 4:41PM CST
[Identified] Internet outage in the southern part of Sharon Springs:
All aerial fiber has been replaced. Splicing activities have begun on both sides of the damaged area.
November 28, 2023 12:13PM CST
[Identified] Internet outage in the southern part of Sharon Springs:
Crews are onsite and additional materials are being delivered. Multiple spans of aerial coax and fiber will have to be replaced or repaired. This will be followed by splicing activities.
November 28, 2023 6:53AM CST
[Identified] Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available.
A vehicle incident has damaged commercial power and communication lines in the southern portion of Sharon Springs. Cable Modem services in this area will be offline until repairs can be made. Crews are making plans for restoration. No ETA at this time.