All Systems Operational

Updated a few seconds ago

0

Active Incidents

2

Upcoming Maintenances

13

Days Since Last Incident

Scheduled Maintenance

Carrier MaintenancePlanned Maintenance

Schedule

March 3, 2021 1:00AM - 7:00AM CST

Components

Internet

Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Grant County, Rural Finney County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County

Description

One of Pioneer Communications Partners will be performing routine maintenance on equipment in their network. From time to time they must do this to be able to continue to deliver the highest quality of service. This maintenance is not expected to cause any outages.

Schedule

March 9, 2021 12:01AM - 5:00AM CST

Components

Internet

Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Grant County, Rural Finney County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County

Description

One or more of the partners that Pioneer Communications utilizes to provide StreamTV service has scheduled maintenance to their systems. This maintenance is expected to create an outage from 15 minutes up to 1 hour.

Internet

Operational

StreamTV

Operational

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

History (Last 14 days)

Email Server MaintenancePlanned Maintenance

Description

During our regularly scheduled maintenance window, we will be performing maintenance in our Zimbra Platform. During this maintenance, access to pld.com email may be intermittent.


Components

Email (pld.com)


Locations

Data Center


Schedule

February 19, 2021 11:00PM - February 20, 2021 5:00AM CST



February 20, 2021 5:00AM CST
[Update] Scheduled maintenance is complete.

February 19, 2021 11:00PM CST
[Update] Scheduled maintenance is starting.
Plant Facility IncidentPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Internet


Locations

Big Bow, Coolidge, Deerfield, Hickok, Holcomb, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Grant County, Rural Finney County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County




February 19, 2021 6:46AM CST
[Resolved] Pioneer Communications will continue to monitor the EEA status from SPP and our local electric providers. New status notifications will be posted as necessary. Closing incident.

February 18, 2021 7:22AM CST
[Monitoring] Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. Commercial power outages are possible again today, 2/18/21. Internet services in the Pioneer Communications serving area could be impacted.

February 17, 2021 7:04AM CST
[Monitoring] Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. Commercial power outages are expected to continue again today, 2/17/21. Internet services in the Pioneer Communications serving area could be impacted.

February 16, 2021 8:31AM CST
[Monitoring] Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. Periodic commercial power outages may disrupt Internet services in the Pioneer Communications service area throughout the day.
Carrier MaintenancePlanned Maintenance

Description

One of Pioneer Communications Partners will be performing routine maintenance on equipment in their network. From time to time they must do this to be able to continue to deliver the highest quality of service. This maintenance should not cause any disruption in service.


Components

Internet


Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Grant County, Rural Finney County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


Schedule

February 17, 2021 1:00AM - February 17, 2021 7:00AM CST



February 17, 2021 7:00AM CST
[Update] Scheduled maintenance is complete.

February 17, 2021 1:00AM CST
[Update] Scheduled maintenance is starting.

Incident Status

Service Disruption


Components

Internet


Locations

Satanta, Sublette




February 15, 2021 1:49PM CST
[Resolved] Power has been restored.

February 15, 2021 1:48PM CST
[Resolved] Power has been restored.

February 15, 2021 12:46PM CST
[Investigating] Power outages in Satanta and Sublette. Cable modems impacted.