Active Incident

Updated a few seconds ago

1

Active Incidents

0

Upcoming Maintenances

0

Days Since Last Incident

Network IncidentDegraded Performance

Incident Status

Degraded Performance

Components

Internet, StreamTV

Locations

Data Center, Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Horace, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Marienthal, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


December 4, 2024 6:10PM CST
[Monitoring] We believe we have it resolved. We are monitoring to make sure the network stays stable.

December 4, 2024 5:23PM CST
[Identified] We are still working thru the adjustments and trying to stabilize the network.

December 4, 2024 4:02PM CST
[Identified] We are still making adjustments to stabilize the network. Thank you for your patience.

December 4, 2024 3:05PM CST
[Identified] We believe we have identified the issue and are implementing a fix to try and stabilize the network.

December 4, 2024 2:02PM CST
[Investigating] We are still investigating the issue. We are seeing intermittent issues.

December 4, 2024 1:16PM CST
[Investigating] Pioneer Communications is currently investigating an issue with elements of our network that are causing degraded performance. Updates related to this issue will be posted as they become available.

Internet

Degraded Performance

StreamTV

Degraded Performance

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

Special Access

Operational

History (Last 14 days)

Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet, StreamTV, DNS, Hosted PBX


Locations

Data Center, Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Horace, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Marienthal, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


Schedule

December 4, 2024 12:00AM - December 4, 2024 4:00AM CST


December 4, 2024 5:25AM CST
[Update] We are done with the scheduled maintenance. Thank you for your patience.

December 4, 2024 12:00AM CST
[Update] Scheduled maintenance is starting.