All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Upcoming Maintenances

13

Days Since Last Incident

Internet

Operational

StreamTV

Operational

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

Special Access

Operational

History (Last 14 days)

Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet, Telephone


Locations

Garden City, Satanta


Schedule

May 11, 2022 12:01AM - May 11, 2022 5:00AM CDT


May 11, 2022 5:00AM CDT
[Update] Scheduled maintenance is complete.

May 11, 2022 12:01AM CDT
[Update] Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet, Telephone


Locations

Moscow, Ryus, Satanta


Schedule

May 10, 2022 12:01AM - May 10, 2022 4:00AM CDT


May 10, 2022 4:00AM CDT
[Update] Scheduled maintenance is complete.

May 10, 2022 12:01AM CDT
[Update] Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will briefly impact the services listed on this notice while new software release is applied.


Components

Internet, Telephone


Locations

Garden City


Schedule

May 5, 2022 12:01AM - May 5, 2022 5:00AM CDT


May 5, 2022 5:00AM CDT
[Update] Scheduled maintenance is complete.

May 5, 2022 12:01AM CDT
[Update] Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet


Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Grant County, Rural Finney County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County, Horace, Marienthal


Schedule

May 5, 2022 2:00AM - May 5, 2022 4:00AM CDT


May 5, 2022 2:54AM CDT
[Update] Maintenance has been completed

May 5, 2022 2:00AM CDT
[Update] Scheduled Network Maintenance is starting.
Plant Facility IncidentPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Internet, Telephone


Locations

Hugoton



May 2, 2022 2:15PM CDT
[Resolved] Pioneer Communications: [Investigating] Plant Facility Incident - Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. We are experience a service disruption on fiber-optic customers in the Hugoton, KS area. Technicians are investigating the issue. Update: Faulty equipment was replaced and services are returning to normal operating status.

May 2, 2022 1:50PM CDT
[Investigating] Plant facilities that Pioneer Communications utilize to deliver service to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. We are experience a service disruption on fiber-optic customers in the Hugoton, KS area. Technicians are investigating the issue.