All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Upcoming Maintenances

13

Days Since Last Incident

Internet

Operational

StreamTV

Operational

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

Special Access

Operational

History (Last 14 days)

Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice. No expected customer impact. Network component restart.


Components

Telephone, Hosted PBX


Locations

Data Center, Big Bow, Coolidge, Deerfield, Hickok, Hugoton, Johnson, Kendall, Lakin, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Syracuse, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


Schedule

May 7, 2026 12:01AM - May 7, 2026 2:00AM CDT


May 7, 2026 1:11AM CDT
UPDATE

This maintenance activity has been completed. Thank you for your patience.

May 7, 2026 12:01AM CDT
UPDATE

Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet


Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Horace, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Marienthal, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


Schedule

May 5, 2026 12:00AM - May 5, 2026 2:00AM CDT


May 5, 2026 1:57AM CDT
UPDATE

Maintenance has been completed

May 5, 2026 12:00AM CDT
UPDATE

Scheduled maintenance is starting.
Plant Facility IncidentPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Telephone


Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Hugoton, Johnson, Kendall, Lakin, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Syracuse, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County



April 28, 2026 7:37AM CDT
RESOLVED

The carriers trunks have been restored and call traffic is again completing across this route. We have not been provided any reason for outage from the carrier at this time. Thank you for your patience.

April 27, 2026 1:03PM CDT
IDENTIFIED

This has been escalated with the carrier and we will continue to press them for a resolution. Thank you.

April 27, 2026 8:47AM CDT
INVESTIGATING

Interconnect facilities that Pioneer Communications utilize to deliver some long distance and calling services to our customers have been negatively impacted by forces beyond our control. We are currently assessing the situation. We will post further updates as they become available. Currently direct trunks that transport long distance calls to Verizon Business and or Worldcom along with those 8XX calling services are down. A ticket has been opened up with the carrier.