All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Upcoming Maintenances

6

Days Since Last Incident

Internet

Operational

StreamTV

Operational

Telephone

Operational

WiFi 360

Operational

DNS

Operational

Email (pld.com)

Operational

Hosted PBX

Operational

Special Access

Operational

History (Last 14 days)

Carrier MaintenancePlanned Maintenance

Description

One of Pioneer Communications Partners will be performing routine maintenance on equipment in their network. From time to time they must do this to be able to continue to deliver the highest quality of service. During the affected maintenance window, customers may experience a brief service interruption. Services are expected to fail over to geo-redundant equipment. Because of this failover design, we expect minimal disruption. However, users may experience a brief interruption while failover occurs. This could include temporary impact to inbound or outbound call processing.


Components

Telephone


Locations

Holcomb, Marienthal, Scott City, Sublette


Schedule

May 13, 2026 2:30AM - May 13, 2026 3:00AM CDT


May 13, 2026 3:00AM CDT
UPDATE

Scheduled maintenance is complete.

May 13, 2026 2:30AM CDT
UPDATE

Scheduled maintenance is starting.
Network IncidentPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Internet


Locations

Rural Grant County



May 11, 2026 8:15AM CDT
RESOLVED

This has been resolved. Thank you for your patience.

May 11, 2026 7:59AM CDT
IDENTIFIED

Pioneer Communications is currently investigating an issue with elements of our network that are causing degraded performance. Updates related to this issue will be posted as they become available. We are troubleshooting a partial hardware failure that is affecting some internet services.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice. No expected customer impact. Network component restart.


Components

Telephone, Hosted PBX


Locations

Data Center, Big Bow, Coolidge, Deerfield, Hickok, Hugoton, Johnson, Kendall, Lakin, Manter, Moscow, Richfield, Rolla, Ryus, Satanta, Syracuse, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


Schedule

May 7, 2026 12:01AM - May 7, 2026 2:00AM CDT


May 7, 2026 1:11AM CDT
UPDATE

This maintenance activity has been completed. Thank you for your patience.

May 7, 2026 12:01AM CDT
UPDATE

Scheduled maintenance is starting.
Network MaintenancePlanned Maintenance

Description

Pioneer Communications will be performing routine maintenance on equipment in our network. From time to time we must do this to be able to continue to deliver the highest quality of service. This maintenance will impact the services listed on this notice.


Components

Internet


Locations

Big Bow, Coolidge, Deerfield, Garden City, Hickok, Holcomb, Horace, Hugoton, Johnson, Kendall, Lakin, Leoti, Manter, Marienthal, Moscow, Richfield, Rolla, Ryus, Satanta, Scott City, Sharon Springs, Sublette, Syracuse, Tribune, Ulysses, Rural Finney County, Rural Grant County, Rural Hamilton County, Rural Haskell County, Rural Kearny County, Rural Morton County, Rural Seward County, Rural Stanton County, Rural Stevens County


Schedule

May 5, 2026 12:00AM - May 5, 2026 2:00AM CDT


May 5, 2026 1:57AM CDT
UPDATE

Maintenance has been completed

May 5, 2026 12:00AM CDT
UPDATE

Scheduled maintenance is starting.